We stand behind a mission to provide our customers with the highest level of heating and cooling services, within a timely manner, at fair industry competitive prices. Our #1 goal is to build long-term relationships with our customers by going above and beyond their expectations and gaining their trust and confidence through excellent service from the entire Ace & A team.
Ace & A has a vision to be recognized by our customers as the #1 local, community HVAC industry expert in the greater Atlanta area providing comfort in their homes along with the highest energy savings.
Having accomplished 36 years in the HVAC industry, we have acquired top expertise in sales, service, and installation. All of Ace & A’s service technicians and installation mechanics are properly trained and certified. They each undergo extensive training each year, giving them the utmost qualification to properly diagnose heating and cooling problems, repair units, and perform quality installations. Every member of the Ace & A team strives to be courteous and professional in each and every situation no matter the circumstances. Our continuous efforts to provide the very best customer care and professionalism have allowed Ace & A to remain a BBB (Better Business Bureau) accredited business since 1992.
Ace & A has been serving DeKalb, Fulton, and Gwinnett counties since 1975. Over the last 36 years, Ace & A has expanded its service area, which currently includes over 60 zip codes in the greater Atlanta area. To see if Ace & A services your area, simply type your zip code into the service area locator.
In 1975, Sam West founded Ace & A Heating & Air Conditioning. Mr. West prides himself and his business on the values of integrity and goodwill.
Rick Coggins has been an employee of Ace & A since 1981. Over the past 31 years, he has progressed from a helper to his current position as General Manager.
Sam West Jr. has grown up in the business. He has 20 years of experience in installing heating and cooling equipment and has run Ace & A’s installation department since 2001.
Lynn West has been an employee of Ace & A since 1980. She has taken care of Ace & A’s finances as well as customer and employee relations for the last 32 years.
Nikki West has been an employee of Ace & A since 1996. She has handled all after hours operations including customer relations and technician dispatch for the past 16 years.
Sheranda Lippert has been an employee of Ace & A since 2010. She maintains all daily customer relations including maintenance plans and technician dispatch.
Samantha West Totty has grown up in the business and has handled various office operations. She now handles Ace & A’s marketing activities including social media, advertising, and website content.